Windows 10 May 2019 Update errors and how to fix them

Windows 10 May 2019 Update is the seventh update of the Microsoft operating system, a version that is already available to all users and that is gradually adding market share to a Windows 7 that is giving its last throes and a Windows 10 April 2018 Update that also has the days numbered . May 2019 Update, version 1903 of Windows 10, has become one of the best operating system updates, although it is not free of bugs, errors and problems.

Windows Errors May 10 2019 Update Black screen when restarting the computer

Black screen when restarting the computer

One of the most common mistakes that many users are encountering is that, after installing the latest security or maintenance updates of Windows 10 May 2019 Update, when rebooting the system, it enters a black screen, screenshot that prevents users from use the operating system.

There are several ways to solve this problem. One of the simplest is to press the keyboard shortcut Control + Alt + Delete and the typical lock screen will appear above the black screen. From this screen we can restart the computer so that, when restarting, we can continue using it without problems.

Another way to solve this problem is by restarting the graphic driver with the keyboard shortcut Win + Ctrl + Shift + B.

Black screen when connecting to other computers by RDP

Another very annoying error that affects users is when trying to use the Remote Desktop function, RDP, to connect remotely to other computers. The users that connect through this protocol to relatively old equipment with already obsolete controllers find that, in doing so, they can not control the PC due to the black screen that appears.

Microsoft is investigating the causes of the problem and probably solve them soon, however, while this patch arrives we can temporarily solve this error by disabling the old drivers that give problems, or directly using other protocols to remotely control any computer, such as example, TeamViewer or VNC.

Errors and problems with Sandbox

Windows Sandbox is one of the innovations that Microsoft has brought to Windows 10 May 2019 Update. This new tool allows us to make use of Hyper-V virtualization to set up a secure and isolated environment where we can run programs and open files without risk of infecting our physical system.

Many users encounter different errors (such as 0x80070002 or 0xc0370106) when trying to make use of this tool. We do not know very well the cause of these errors, but everything points to some kind of incompatible hardware, problems with third-party antivirus and even the fact of having several language packs installed in the system.

As not even Microsoft knows exactly why these errors are due, the company is working on a solution, although at the moment we do not know when it will arrive. We will have to wait for a next maintenance update to see if these annoying problems are finally solved.

Wi-Fi connectivity problems

Some users with old computers are finding that they have serious performance problems when connecting to Wi-Fi networks , problems ranging from low browsing speed to cuts and disconnections.

Everything points to the problem is in the Qualcomm driver. Installing the latest version of the manufacturer’s drivers problems should disappear, although Microsoft has blocked the update to users to avoid problems.

Problems with some GPUs

Some users of Surface Book 2 with Nvidia GPU are finding that, after installing this new version of the operating system, visual errors are appearing on the screens of the devices. Even the GPU section of the device manager disappears.

Microsoft recommends that users affected by this problem manually search for changes to the hardware from the device manager so that Windows 10 recognizes the GPU again. In any case, until the cause is found and the solution is completely resolved, May 2019 Update has been blocked for Surface users.

Problems with the brightness of the screen

Continuing with the problems related to graphics drivers, some users with Intel iGPU are finding that, by changing the brightness of their monitors from the operating system settings, this change is not applied correctly.

Microsoft has blocked the update for users with these problems. Anyway, if someone has already updated and can not change the brightness, what you should do is change it, restart the computer and, when you start again, it will have the new brightness activated.

An update of Windows 10 or Intel’s own drivers (which will also come through Windows Update) will solve this problem.

Incompatibility with AMD RAID drivers

If we have a RAID configured on an AMD board , we should not install Windows 10 May 2019 Update, since the drivers are not compatible with the new version of the operating system and we will lose access to the data stored in the units.

Microsoft has blocked the update to these users, and to check if our team would work what we should do is check if we have a version of these drivers after

Error using some applications (such as camera)

After installing Windows 10 May 2019 Update , some users have found that some applications do not work correctly, especially applications that are installed by default in the operating system.

One of the ones that are failing is the Camera application , which returns error 0XA00F4243 to some users. This is due to a compatibility problem with Intel RealSense SR300 and RealSense S200, and the only solution is to wait for compatibility with these devices.


Professional writer with more than 7 years of experience. Edward has worked as a content creator and editor on different web pages. He has been coordinator and content manager in various editorial teams. He also has extensive experience in SEO and digital marketing.