The blue screens are the most critical Windows errors and can appear at any time, when you least expect it. These blue screens, although annoying, usually serve to protect your system and all your data before an imminent failure that, if executed, could corrupt your whole system, or they can simply appear to be incapable Windows of processing a concrete instruction in the hardware by diverse reasons. There are many types of errors within the blue screens, but this time you will focus on the CRITICAL_PROCESS_DIED error.
Many times, Windows tells us what has caused an error in the system, which gives us the possibility to identify the cause and to be able to solve it in a relatively simple way. However, at other times, Windows may show us errors that are too generic and unable to understand what has happened.
Solution to blue screen in Windows 10 (BSoD – Blue Screen of Death)
One of these errors usually appears suddenly, while you use your computer and you see how Windows crashes, the well-known (and renewed) blue screen of Windows error appears and, within the description, you can see a message that says “CRITICAL_PROCESS_DIED“.
What can cause the CRITICAL_PROCESS_DIED error?
Due to Windows security measures and controls to prevent other unauthorized applications from accessing certain parts of the system and modifying (e.g. the most sensitive files in the operating system), when Windows detects an unauthorized modification in a process or One of these files automatically locks the system to avoid damage, appearing this error with the message that a critical process has died.
This error can be caused by a variety of reasons, although the most frequent ones are a problem with a controller (especially graphics cards, network cards, Wi-Fi and printers and scanners) or malware that tries to take control of your system taking advantage of some vulnerability.
Most of the time, after restarting the system, it will reboot without problems and, once it does, before it reappears you must take the necessary measures to fix it. In case it does not boot and you enter a continuous cycle of reboots, you must boot your computer in fail-safe mode, to identify the cause of the problem.
How to troubleshoot CRITICAL_PROCESS_DIED error in Windows 10
Set up a clean boot
Whether your computer starts up as normal or if you have to boot into safe mode, the first step is to set up a “clean boot” in your Windows so that the operating system will only start up with what it needs to be able to run normally. To do this, you will search in Cortana (or execute) the command “msconfig” and you will move to the section “Services“.
Windows Clean Start
In this section, as shown by the arrows, you must hide the Windows services (to avoid disabling something you should not) and you will deactivate everything else, which will be all the third party services that are loaded next to Windows. You can turn them off one by one or use the button to do so.
Once deactivated, reboot your computer and wait to see if the fault reappears. If so, you must continue with the previous steps. If not, the cause of the failures is some program installed, so you must do this step by activating the services one by one until the error reappears.
Return to a previous state when everything worked correctly
Many times this error appear due to a failure with a controller or to that some element of the system has been modified. Therefore, if the error has started to appear suddenly, one of the best solutions you can choose is to restore your system to an earlier state.
This way, for example, if the cause is a bad driver or an updated application, when restoring the previous state and reversing the changes, the problem should disappear.
You can also run the “sfc /scannow” command from a CMD window with administrator permissions that will check the integrity of all Windows files and, if any of them have been modified for some reason, restore it to its original version.
Update the drivers of your computer
It is also possible that the fault is a poor driver. Therefore, the next step you must try is to update all your drivers in Windows so that if any of them is damaged, obsolete or is a defective version.
Check that the hardware is working correctly
Finally, it is also possible that this problem is due to a hardware failure. Any component of the computer can be responsible, from the processor or the RAM to a simple card connected to the PCI port. Therefore, the next step will be to verify that the components of your computer are in good condition. For this, you can use tools like Memtest86 that let you know if the processor and the RAM are in perfect conditions.
To eliminate problems with your graphics card you can use any benchmark application, just as for the hard disk can serve us an application that allows us to know the SMART status of the disk (such as CrystalDisk Info) or a program like AIDA64 that shows us all kinds of information Useful on your computer, such as, for example, the voltages of the power supply and many of the components.
Other solutions to Windows CRITICAL_PROCESS_DIED error
Finally, if all of the above has failed, all you have to do is to check that your system is clean of malware using an updated antivirus (if possible, from the safe mode, for more security). You can also test if your computer fails while using a LIVE operating system, such as Ubuntu or Tails and, if with these Linux systems loaded from RAM everything works normally, the last step is to format your computer and reinstall Windows from Zero, as this will be the most effective way to end this problem.
Have you ever encountered the CRITICAL_PROCESS_DIED error? What was responsible and how did you solve it?